Learn how to navigate customs with ease for cross-border LTL freight between Canada and the U.S.

If your business ships goods between Canada and the U.S., you know there’s more to it than loading a truck. With cross-border LTL (less-than-truckload) shipping, you can move smaller shipments efficiently—but customs paperwork, delays, and carrier coordination can cause headaches. The good news? With the right partner and preparation, it can be straightforward and stress-free.
Here’s what you need to know to make cross-border LTL shipping smooth and reliable.
Understand the Basics of Cross-Border LTL
Before anything moves, you need the basics covered. Cross-border LTL is designed for shipments that don’t need a full truck. Your freight shares space with other shipments headed in the same direction, making it efficient and cost-effective. But when crossing an international border, added steps come into play:
- Proper paperwork and customs clearance
- Accurate freight classification
- Coordination between multiple parties
Working with experienced account managers—like those from ShipNorthAmerica member companies—can help you avoid common mistakes.
Prepare the Right Documents
Missing or incorrect paperwork is one of the top reasons shipments get delayed at the border. You’ll need a few key documents for every cross-border LTL shipment:
- Bill of Lading (BOL): A basic shipping contract between you and the carrier
- Commercial Invoice: Shows the value, contents, and origin of the goods
- Packing List: Lists all items in the shipment, helpful during inspections
- Customs Broker Info: If you use one (recommended), have their details ready
Triple-checking these documents before shipping saves time and stress later.
Know Customs Requirements in Both Countries
Customs rules differ between Canada and the U.S., and even small errors can slow down your shipment. Some tips to stay ahead:
- Use accurate Harmonized System (HS) codes for every item
- Declare the correct value for all goods
- Make sure your carrier has a PAPS (Pre-Arrival Processing System) sticker for U.S. entry
- Register for a Canadian customs bond if needed for U.S. exports into Canada
A strong freight partner will guide you through these requirements and flag any red flags early.
Work With a Freight Network That Understands the Route
Not all carriers are created equal—especially when it comes to cross-border LTL shipping. ShipNorthAmerica’s network is built around trust, shared standards, and personal service. Our member companies understand the ins and outs of shipping across the U.S.-Canada border, from customs coordination to finding the best routing.
You’ll get:
- Dedicated account managers who know your shipment details
- Flexible solutions for different types of freight
- A wide range of services, including specialized, intermodal, and oversized loads
Whether you’re moving standard pallets or unique cargo, our network has the experience to deliver.
Let’s Get Your Freight Moving
Cross-border LTL shipping doesn’t have to be a maze of paperwork and delays. With the right prep and the right team behind you, it can be just another smooth part of your supply chain.
Contact us to request a quote or visit our Member Companies page to find a trusted partner who can help you ship anything, anywhere it needs to go.
And for more details on LTL freight services, check out our LTL shipping page.